Frequently Asked
Questions
Real answers to the questions we hear most — from real people who are happy to talk it through.
Our clinicians bring something beyond clinical training: many have come to therapy from entirely different careers — education, business, the arts, advocacy, social services, and beyond. That real-world experience doesn't disappear when they enter the therapy room. It shapes how they listen, what they notice, and how they connect with the full complexity of your life.
Every therapist at BIPS is rigorously vetted before joining the team. We review credentials, conduct in-depth interviews, check professional references, and require ongoing supervised practice. We are selective because your care depends on it — and because the quality of the therapeutic relationship is one of the strongest predictors of meaningful change.
Absolutely. If you resonate with one of our therapists after reading their bio, you're welcome to request them. Some may not be accepting new clients, in which case we'll connect you with someone with a similar style and approach. We honor gender preferences and other personal needs when making matches — just let us know what matters to you.
Tl;Dr: $50–225 and up. We work hard to keep your costs as low as possible through sliding scale fees, Courtesy Billing, and year-long payment plans.
If you have insurance: We determine your benefits, any deductibles, and your copay/coinsurance. We offer Courtesy Billing — we submit out-of-network claims, follow up with your insurer, and only charge you the coinsurance. No extra fees for this service.
If you don't have insurance: Self-pay rates range from $50–400 depending on your clinician's credentials and experience. Advanced Clinical Interns offer the lowest rates ($50–75/session), available September through May.
Year-long payment plans are available for clients who need to spread costs over time. Ask our intake team — we'll figure something out.
Such a real question. Therapists are highly trained healthcare providers who carry significant professional and ethical responsibility for your wellbeing — reflecting years of education, supervised practice, licensure maintenance, liability insurance, and continuing education, most of it invisible but essential.
The bigger picture involves how our healthcare system works. When practices contract with insurance companies, those companies set reimbursement rates — often far below what a session actually costs — and impose administrative burdens that drain clinical time and energy. We limit our insurance contracts deliberately. Not because we don't care about access (we do, deeply — which is why we maintain steep sliding scale rates and payment plans), but because being beholden to insurance corporations compromises clinical independence. Our therapists can make decisions based on what's right for you, not what a policy allows.
That independence fuels our accessible practice. Our group model means higher-fee clients support access for lower-fee ones — and every dollar stays in service of our clinicians and community, not a tech platform's bottom line.
Most private practices either offload claims entirely to you, or charge a percentage of your reimbursement as a service fee. We do neither.
With Courtesy Billing, we submit your out-of-network claims, follow up with your insurer, and only charge you your coinsurance amount once reimbursement is determined. You pay what's fair. We do the work. No hidden fees, no markup on your reimbursement.
If you prefer to self-submit, we can send a Superbill after each session. Reimbursify is our recommended tool — it was founded by a clinician, is fully HIPAA-compliant, and is not owned by a large tech company.
Yes — and we take it seriously. Sliding scale fees are available across our team and considered on a case-by-case basis. Our Advanced Clinical Interns offer the steepest rates ($50–75/session, September through May). We also offer year-long payment plans for clients who need to distribute costs over time.
Contact us and we'll figure something out. Financial barriers should not stand between someone and good care.
For clients who need to spread the cost of therapy over time, we offer structured year-long payment plans — so you can invest in your care at a pace that works for your financial life. Ask our intake coordinator when you reach out and we'll walk you through the options based on your situation.
Yes. We can email you a Superbill after every session or monthly. Reimbursify is our recommended self-submission tool — it's clinician-founded, HIPAA-compliant, and not owned by a large tech platform. Or simply let us Courtesy Bill for you — we handle everything at no extra charge.
- Step 1: Complete our contact form
- Step 2: Receive a portal invitation — upload your insurance info and confirm your details
- Step 3: Email us once paperwork is complete
- Step 4: Our intake coordinator confirms your fee, meeting time, and introduces you to your therapist
Not directly — but we have a network of excellent prescribers we can refer you to. If medication is part of your care, we'll make sure you're connected with someone great.
If you've relocated temporarily and have a return date, we can often continue working with you. If you've permanently moved out of state, we'll check whether we're licensed to serve you in your new location — and if not, we'll help you find someone excellent wherever you are.
In-person sessions are available in Greenpoint, Brooklyn, Union Square, Manhattan, and Midtown West, Manhattan. Virtual sessions are available throughout New York, Massachusetts, and Oregon. Many of our clinicians offer hybrid options — ask about what works best for you.
Still have questions?
We're real people and genuinely happy to talk through anything before you commit to anything.
Get in touch